General conditions of sale

General conditions of sale

Data protection
Access to services offered through its website, implies a complete application forms and users have to provide some personal data.

DTI TEXTILYVESGO S.L. company owner of the Web page, with, CIF: B31882558 guarantees the protection and confidentiality of personal data, and any other type provided by our customers in accordance with the provisions of Law 15/1999, of December 13, Protection of Personal Data.

All data provided voluntarily by our clients will be included in a file that is owned by DTI TEXTILYVESGO SL and that is to manage the contractual relationship with our clients as well as inform, market and service related activities.

In compliance with the provisions of Law 15/1999 of December 13, customers may at any time exercise their rights of access, correction or deletion of their personal data, communicating it to writing ac / Mokarte No. 3, 31600 Burlada (Navarra) or e-mail:

Availability and access to the Web
The Web can be freely accessed by users. The user agrees to use the website in accordance with the law, this legal notice, the particular conditions of the services (if established) and other notices, use regulations or instructions that are brought to their knowledge, and as morals, good manners generally accepted and public order.

DTI TEXTILYVESGO S.L. in any case does not guarantee the availability and continuity of the website or the services which may suffer interruptions caused by events beyond the company.

DTI TEXTIL YVESGO S.L. excludes any liability for damages that the unavailability of the Web page may cause to its users or customers.

Users are informed that the use of electronic data transmission systems and electronic mail do not offer absolute guarantees of safety. The user and the holding company mutually exempt from any kind of liability for such fact


All returns must have prior approval from us, so: you have to communicate by e-mail or by phone at 0034 648 753 342, 0033 660227879 OR 0034  933 334 272 that the products received do not meet their expectations, so that you have 14 days from the receiving the package.

In the event that the products are presented in a single box, they must be returned in the same packaging, part of the product presentation.

Upon receipt of the merchandise in our stores, and after checking the status of it, we will proceed to refund the amount according to the method of payment by the customer.

You should put a note inside the package with the order number and the reason for the return.

Shipping costs will be reimbursed in the event of delivery errors or defective products

Not admit itself carries ANY PACKAGE FOR A CUSTOMS EXPENSE